Student Handbook of Online Learning
HOW DO I SUCCEED IN ONLINE LEARNING
To succeed in online learning, practice these eight steps:
- STEP 1. Plan your study time
- STEP 2. Stick to your schedule
- STEP 3. Keep up with assignments
- STEP 4. Use and keep up with course e-mail and discussion boards
- STEP 5. Check your computer equipment and skills
- STEP 6. Check your WebCT settings
- STEP 7. Review your logon procedures
- STEP 8. Request online assistance if necessary
STEP 1. Plan your study time.
Use these steps each week to plan your weekly study time.
- Plan about 7 12 hours to study per course for each week.
- Check the number of weeks and assignments listed on the course calendar. Where you can, adjust your personal calendar and work load to accommodate the course load.
- Choose days and times to study each week, and mark these as "course appointments" on your calendar.
- Note the dates and times of activities that are already scheduled for you, such as discussions, assignment deadlines, and exams.
- For weeks in which you must do exams, quizzes, or major projects, add a little extra study time.
STEP 2. Stick to your schedule.
Use these strategies to stay on schedule.
- Keep your "course appointments" with yourself. Do not plan other activities at these times.
- Complete the first assignment and activity for the week, and note the time it takes to complete them.
- Estimate the time you think you will need to complete the rest of the assignments and activities for the week.
- Adjust your "course appointment" times to match your time estimate.
- If you are having difficulty with any of the technology, plan extra time to get answers to your questions and to practice using the technology.
- If you miss a "course appointment," reschedule it.
STEP 3. Keep up with assignments.
Use these strategies to stay current with your course load.
- Send an e-mail question to your instructor if you have any questions about the instruction.
- Complete each assignment by its due date.
- Look ahead to see what assignments you can begin early.
- If you fall behind, plan extra time to catch up.
- Save a copy of all of your completed assignments. You can lose your work due to technical problems. To be safe, always make a backup.
STEP 4. Use and keep up with course e-mail and discussion boards.
You will be receiving e-mails from your instructor and you will be participating in online discussions with your class. (Instructions for participating in online discussions are presented later in this handbook.) Learn how to use and stay current with e-mail and discussion boards.
Be sure you know how to find your course mail and discussions on your course website.
STEP 5. Check your computer equipment and skills.
Prepare yourself by having the right equipment and skills for online learning.
- Make sure that your computer meets the standards for computer hardware and software and that it has Internet access. Check the minimal standards at:
- If you do not have much computer experience, arrange for some training before the course begins.
- Make sure that you have a word-processing program such as Microsoft Word.
- Learn how to Type, Cut, Copy, and Paste text
- Delete and make changes to text
- Create and organize files and folders
- Save and print files
- Make sure you have the computer skills to:
- Locate websites using a browser such as Microsoft Internet Explorer or Netscape Navigator
- Download and upload files on the Internet
- Send e-mail and word processing attachments
STEP 6. Check your WebCT settings.
Supported Browsers: For all WebCT 3.x versions
The browsers below are supported for all WebCT 3.x versions 3.1, 3.5, 3.6, 3.7 and 3.8. If you need help determining your browser or WebCT version, read the instructions we've prepared.
Netscape Navigator
Internet Explorer
- Versions 5.0 to 5.5, except Service Pack 1 (SP1)
For a detailed list of supported browsers by WebCT version, see below. Remember to check your browser settings once you've verified that you're using a supported browser.
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Supported Browsers: By WebCT Version
If you need help determining your browser or WebCT version, read the instructions we've prepared. Please review the notes at the end of this section.
WebCT 3.1
- Netscape 4.0 to 4.76
- Internet Explorer 4.0 to 5.5, except 5.5 Service Pack 1 See Notes
WebCT 3.5
- Netscape 4.51 to 4.76 (PC & Mac)
- Internet Explorer 4.0 to 5.5, except 5.5 Service Pack 1 (PC) See Notes
- Internet Explorer 5.0 (Mac)
WebCT 3.6
- Netscape 4.7x, except 4.78 and 4.79 (PC & Mac) See Notes
- Internet Explorer 5.0 to 5.5, except 5.5 Service Pack 1 (PC) See Notes
- Internet Explorer 5.0 (Mac)
- Internet Explorer 6.0 Service Pack 1
WebCT 3.7
- Netscape 4.76 and 6.2.1 (PC & Mac) See Notes
- Internet Explorer 5.0 to 6.0, except 5.5 Service Pack 1 (PC) See Notes
- Internet Explorer 5.0 (Mac OS 9.x)
- Internet Explorer 5.1 (Mac OS 10.1)
- Internet Explorer 6.0
- Internet Explorer 6.0 Service Pack 1
- AOL 7.0 (PC & Mac) AOL 7.0 does not work with WebCT's Chat and Whiteboard.
WebCT 3.8
- Netscape 4.76, 6.2.1, 6.2.2, and 6.2.3 (PC & Mac) - See Notes
- Internet Explorer 5.0 to 6.0, except 5.5 Service Pack 1 (PC) - See Notes
- Internet Explorer 5.0 and 5.1 (Mac OS 9.x)
- Internet Explorer 5.1 (Mac OS 10.1)
- Internet Explorer 6.0
- Internet Explorer 6.0 Service Pack 1
- AOL 7.0 (PC & Mac)
WebCT Vista
- Netscape 6.2 (PC & Mac)
- Internet Explorer 5.x and 6.0 (PC & Mac)
- AOL 7.0 (PC)
- AOL 5.0 (Mac)
Notes
- Internet Explorer 5.5 SP1 is not supported.
Read more in the WebCT Support Knowledge Base
- Netscape 4.78 and 4.79
are not supported.
Read more in the WebCT Support Knowledge Base.
- Netscape 6.0 and 6.1
are not supported.
Read more in the WebCT Support Knowledge Base.
- Netscape 6.2.x
may require an updated Java plug-in for use with WebCT 3.7 and higher.
Read more in the WebCT Support Knowledge Base
- Netscape 7
is not supported for use with any current version of WebCT.
Read more in the WebCT Support Knowledge Base
Remember to check your browser settings once you've verified that you're using a supported browser.
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Prepare Your Browser Settings for WebCT
Review the following items to optimize your browser for WebCT:
- If you use AOL
...
If you are using AOL 7.0 with WebCT 3.7 or higher, disregard this section.
For best results with AOL:
- Connect to the Internet using AOL version 4.0 or higher
- Open a private chat within AOL, which allows the AOL client to remain open without asking if you wish to disconnect while minimized
- Minimize AOL
- Launch a supported browser
In Internet Explorer 4.0 and higher
- Test for Java. See if you can load a java applet of this puzzle or this magic cube. We link to two applets because the sites are occasionally not available. If you can't link to one, try the other.
- If you don't see the cube, you will need to download an updated Java plug-in for Windows (JVM). Download file from Sun.
- After installation of the Java plug-in, try to load the puzzle or magic cube java applet again.
In Netscape Communicator (Navigator 4.5 and higher):
- Select "Edit Preferences"
- Select "Advanced"
- Make sure the "Enable Java" and "Enable JavaScript" boxes are checked
- Click "OK"
- Set Your Browser Cache to Always Reload a Page
In Internet Explorer 4.0 and higher
- Select "Tools" then choose "Internet Options"
- Select the "General" tab
- Select "Settings" from Temporary Internet Files
- Select the "Every Visit to the Page" radio button
- Click "OK"
In Netscape Communicator (Navigator 4.5 and higher):
- Select "Edit" then choose "Preferences
- Click the + sign next to "Advanced" to see more options
- Select "Cache"
- Select the "Every Time" radio button at the bottom
- Click "OK"
In Internet Explorer 4.0 and higher:
- Select "Tools" then choose "Internet Options"
- Select the "Security" tab
- Select "Custom level"
- Scroll down to "User Authentication" settings
- "Logon" options
- Select the "Automatic logon only in Intranet zone" radio button
- Click "OK"
- Enable Cookies
You may need to enable cookies in order to log in to WebCT. Note for WebCT administrators: If you are using WebCT Campus Edition with ticket-based authentication, client browsers must have cookies enabled.
How do I enable cookies for Microsoft Internet Explorer 6.x?
- Select "Internet Options" from the Tools menu
- Click on the Privacy Tab
- Enable cookies:
- If using a default setting, move the slider to select any of the following privacy settings:
- Medium High
- Medium
- Low
- Accept all cookies
- If using a custom setting, click Advanced:
- Select Override automatic cookie handling
- Select Always allow session cookies
- Click OK to return to the Privacy Tab of Internet Options
- Click Apply and then OK
How do I enable cookies for Netscape 6.x?
- Select "Preferences" on the "Edit" menu.
- Click on the arrow next to "Privacy & Security" in the left hand menu and click "Cookies."
- Select "Enable all cookies" or "Enable cookies" for the originating website only.
- Click "OK" and then click "Refresh" on the browser menu when you return to the web page.
How do I enable cookies for Microsoft Internet Explorer 5.x?
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click on the "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable: Set "Allow cookies that are stored on your computer" to "Enable."
- Set "Allow per-session cookies" to "Enable."
- Click "OK"
How do I enable cookies for Microsoft Internet Explorer 4.x?
- Select "Internet Options" from the View menu.
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" within the "Security" section.
- To enable: Select "Always accept cookies."
- Click "OK"
How do I enable cookies for Netscape Communicator 4.x?
- Select "Preferences" from the Edit menu
- Find the "Cookies" section in the "Advanced" category
- To enable: Select "Accept all cookies" or "Enable all cookies."
- Click "OK"
- Disable Pop-Up Killers
These applications work in the background while you browse the internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. Unfortunately, they also inhibit WebCT from performing properly. If you are unable to view Discussion postings, Quiz windows, and download links, then search your hard drive for any software with "pop-up" in the name and disable it. Or, if your pop-up blocker supports custom lists, include the address of your institution's WebCT server as a valid site.
Some popular pop-up killers include:
- Pop-Up Stopper
- Pop-Up Defender
- Pop-Up Zapper
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How to Determine Browser and WebCT Versions
To determine browser version
:
- Open your browser
- From the browser menu bar, open the "Help" menu.
- Select the "About" option. If there are several, choose the one about your browser. A screen will appear that shows your browser name and version.
To determine which version of WebCT you are using
:
If you are a WebCT administrator:
- Log on to the WebCT administrator interface. The version number will display at the top of the main frame.
If you are a designer, instructor, or student:
- Log on to your WebCT course.
- On the WebCT menu bar, click "HELP." Note that this is different from the Help menu for your browser.
- The WebCT online help will display. The WebCT version will display at the top right of the online help.
Note: If you are unable to log on to your WebCT course, please contact your instructor or WebCT administrator.
STEP 7. Review your logon procedures.
Once you have received confirmation of your online course you will need to logon. The following procedures are only for course sections with an OL designation. Courses with an OH designation are being taught from other NJ Community College campuses and you will receive information from the host school regarding their logon procedures.
1. Go to the Online Learning Center at www.pccc.edu/library/online.html
2. Find Logon to WebCT at the top of the page click on the hyper linked text.
3. Next you will go the WebCT logon page. It will ask for your webct ID and password. Your WebCT ID is your first initial and last name in lower case letters spelled as one word for example (John Smith) would be jsmith. Your password is the last four digits of your social security number. If your SS# is 123-45-6789 your password would be 6789.
4. Click log in or just press the enter key. Now you will see youre my WebCT Homepage. Your name is listed across the top and your online courses are listed on the left side of the screen. To enter your course place the pointer on the course name and click. The next screen will be the course homepage. You may now start your online course.
STEP 8. Request online assistance if necessary.
If you have any trouble logging on to your course please contact the online help desk by going to the Online Learning Center at www.pccc.edu/library/online.html On the right side you will find the Help Desk.
- Scan the Frequently Asked Questions or send an email to someone from the Distance Education Team. We will get back to as quickly as possible; normally in less than 24 hours.